Shipping policy

At Avirae, we’re committed to delivering your order quickly, safely, and with full transparency. Please review our shipping terms below.

🌎 Global Shipping

We proudly ship to 200+ countries worldwide. If there are any shipping restrictions for your location, we’ll contact you directly before processing your order.

📦 Lost or Missing Packages

Avirae is not responsible for orders lost due to incorrect shipping details provided at checkout. Please double-check your shipping address before completing your order.

If the error was on our end, we’ll resend your order at no additional cost.

🏷 Customs Duties & Import Fees

Any customs duties, taxes, or import fees charged by your country are your responsibility as the buyer. By placing an order with Avirae, you acknowledge that you may be required to pay these fees upon delivery.

⏱ Estimated Shipping Times

Delivery times vary by region and do not include our 1–3 business day processing time:

  • United States: 1–7 business days

  • United Kingdom: 5–10 business days

  • Canada & Europe: 6–10 business days

  • Australia & New Zealand: 12–14 business days

  • Central/South America, Asia, Africa: 8–14 business days

Please note: these timeframes are estimates and may be extended by customs clearance delays beyond our control.

🔍 Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. Tracking may not be available on orders with free shipping.

⏳ Tracking Update Delays

It may take 1–5 business days for your tracking information to update. If you see no movement after 5 days, please contact us so we can investigate.

📦 Multiple Shipments

To get your items to you as efficiently as possible, orders with multiple items may be shipped in separate packages. This will not affect your shipping cost.

For any additional questions about shipping, feel free to reach out — we’re here to make your Avirae experience smooth and worry-free.

📧 Email: info@shopavirae.com