Privacy policy

Privacy Policy

Last updated: September 15, 2025

Avirae operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Avirae is powered by Shopify, which enables us to deliver these Services to you.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs how we handle the collection, processing, and disclosure of your personal data.

By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Personal Information We Collect

When we say “personal information,” we mean information that identifies you or could reasonably be linked to you. This does not include anonymized or de-identified data. Depending on how you interact with our Services, we may collect the following categories of personal information:

  • Contact details – name, billing/shipping address, phone number, email.

  • Financial information – credit/debit card details, payment confirmation, transaction data.

  • Account information – username, password, preferences, and settings.

  • Transaction history – items you view, add to cart, purchase, return, or exchange.

  • Communications – details you provide when contacting customer support or emailing us.

  • Device information – IP address, browser type, network information, device identifiers.

  • Usage data – how you interact with our website and Services.

How We Collect Your Information

We may collect personal information from:

  • Directly from you – when you create an account, make a purchase, or contact us.

  • Automatically – when you browse our site (via cookies and similar technologies).

  • Service providers – such as payment processors, shipping carriers, or analytics tools.

  • Partners or third parties – as permitted by law.

How We Use Your Information

We may use your personal information for:

  • Providing & improving Services – process your orders, manage your account, arrange shipping, handle returns, and personalize your shopping experience.

  • Marketing & promotions – send you special offers, advertising, and recommendations (with your consent where required).

  • Security & fraud prevention – protect your data, detect suspicious activity, and maintain a safe shopping environment.

  • Customer support – respond to your inquiries and provide assistance.

  • Legal compliance – comply with applicable laws, regulations, and valid legal requests.

How We Share Your Information

We may share your personal information in these circumstances:

  • With Shopify and service providers – to process payments, fulfill orders, provide IT support, store data, and analyze performance.

  • With marketing partners – to deliver personalized advertising, where permitted.

  • With affiliates – within our corporate group.

  • When required by law – to respond to legal requests or protect rights and safety.

  • Business transactions – in connection with a merger, acquisition, or sale of assets.

Your Rights

Depending on where you live, you may have rights such as:

  • Access / Know – request a copy of the personal information we hold about you.

  • Delete – ask us to delete your personal data.

  • Correct – update or fix inaccurate information.

  • Portability – request a transfer of your data to another provider.

  • Opt-out – stop targeted advertising or data sharing where applicable.

  • Withdraw consent – for processing based on consent.

We may need to verify your identity before fulfilling these requests.

Children’s Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from anyone under the age of majority. If you believe a child has provided personal information to us, please contact us so we can delete it.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. Where required, we rely on legal transfer mechanisms such as Standard Contractual Clauses to protect your information.

Security & Retention

We use appropriate technical and organizational measures to protect your personal information, but no system is completely secure. We retain your data as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will update the "Last updated" date and, where required, notify you.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

📧 Email: info@shopavirae.com

For the purposes of data protection law, Avirae is the data controller of your personal information.

Would you like me to also rewrite your Terms of Service and Refund/Return Policy so they match this clean and professional tone (and your new brand name)? That way your whole legal section feels consistent.